Choosing A Property Manager in Malaysia: What to Consider

by | i-Stories, Property Trend, Rental Trend

If you are a landlord but find it difficult to manage your tenants and property, hiring a property manager can help. An experienced property manager has the expertise to keep your tenants happy and ensure your property is in good condition. Unfortunately, choosing a property manager can feel overwhelming.

Moreover, hiring the wrong property manager can cost you time and money and damage your business by mishandling property inspections, rental payments and more.

So, how can you choose the right manager for your property? Continue reading to find out how you can pick the best person for the job.

What to Consider When Hiring a Property Manager in Malaysia

What to Consider When Hiring a Property Manager in Malaysia

A property manager will not just take care of your property for you; they also add value to your property and promote good relationships with your tenants. Therefore, finding a property manager you can work with is vital for your property investment.

1. Look Locally

Hiring a local property manager is beneficial for landlords. They can utilise their knowledge of the local market to:

  • Better promote your property and attract tenants.
  • Make sound decisions based on local laws.
  • Contact local contractors and vendors for maintenance and repairs.

2. Ask Your Friends and Family for Recommendations

Speak to family members, friends and colleagues who have worked with a property manager. Find out why they hired them and what it was like working with them.

3. Do Your Research

Looking at a property manager’s website is a quick and easy way to learn more about them and understand what working with them might be like.

You can find out the following:

  • The property manager’s services, such as tenant screening and rent collection
  • Their management fees, fee schedule, and more
  • Client testimonials
  • Tenant reviews

4. Prioritise Communication and Organisational Skills

When choosing a property manager in Malaysia, it is also important to consider how easy they are to reach. For example, you want to know if your property manager is reachable and responsive, should something go wrong with your property, or if you have an issue with a tenant.

It is also essential to consider how the property manager will communicate with you (e.g., text, call or email) as their preferred communication style should suit you and your needs.

Moreover, organisational skills are also important. Hire a property manager who can keep your documents organised, manage your property’s maintenance and tenant complaints, and more.

5. Look for a Proven Track Record

Most landlords find filling vacant units challenging. However, this is one of the areas where a property manager can help the most.

Ask a prospective property manager how they solve vacancies, for example:

  • Where and how do you advertise vacant units?
  • How do you deal with vacancies?
  • What is your average length of time to place a tenant?

Read More: Top Refurbishment Ideas to Increase the Value of Your Rental Properties

Rumah-i: A Trusted Property Manager in Malaysia

Finding a property manager can be challenging, but they are essential to your investment’s success.

At Rumah-i, we provide integrated property management solutions across all areas of real estate and at every stage of the property rental cycle. With our team of experienced property professionals, we can provide effective strategies to improve our client’s property value, maximising potential and minimising risks.


- Entitle ONE time rental collection service for free

- Rental collection service for free is limited to FIRST 1,000 properties which engage the service and is for pre-launch registered owners only.

- Tenancy agreement must be prepared by Rumah-i.